Rapid Repairs

24/7 Rapid Repairs

Our top-tier technicians are ready to respond to breakdowns quickly and efficiently to minimize your downtime. You can count on us for fast and excellent maintenance and repair service for all garage, overhead and automatic doors and loading dock systems we install, as well as for most makes and models of other doors, docks and openers. We are committed to excellent customer service you can rely on.

24/7 Emergency Service

 

Emergency Service

Anyone operating a business or property knows that failure of any door or loading dock system can create a business-critical issue that needs to be resolved fast. Our service department stands ready 24 hours a day, seven days a week, year round if there are ever any problems.

Simply call 519-248-0122 and our automated systems will connect you directly with one of our in-house technicians.

Service Department

At Wellington Dock & Door we provide all types of industrial installations including loading docks, overhead doors, fans, security gates & more. We carry a large inventory of common parts on our service vehicles for on-site repairs in order to ensure that the job is completed during the initial service visit.

 

GPS Tracked Fleet

At Wellington Dock & Door, Our entire fleet of service vehicles is GPS tracked in real-time, this ensures we can provide our customers the fastest and most efficient service possible. Our trucks are dispatched digitally from our operations centre in Kitchner, Ontario.

 

Cutting Edge Technology

Our systems utilizes best-in-class enterprise field service management solution. Our system sends automated realtime notifications on ETA's and live GPS tracking links, so you will always know when your technician will arrive.

Our entire field team is equipped with iPads in the field running software that has the functionality to process work orders, capture signatures, transact inventory accurately, complete forms, provide them with site specific data, access to OEM manuals, and much more. Everything done in the field is communicated back to our office in real-time.

 

Mobile Equipment

Wellington Dock & Door owns and operates our own fleet of mobile equipment. Including 6000lb mobile service cranes, skyjacks, Indoor and all terain units with lift heights ranging from 19'-40'. 45ft bucket trucks, 5 ton flatbed trucks, tilt and load trucks. This allow us to quickly, safely and efficiently float our equipment to your site to handle any service requirement you may have with just one phone call.

 

Fully Equipped Service Trucks

When you have an equipment break down, it’s frustrating when the service technician arrives but cannot complete the repair because he lacks the right equipment to do the job, or does not have the necessary parts on hand to fix what is broken.

When you call Wellington Dock & Door to service your loading dock or doors, you will receive service from extensively trained, knowledgeable service technicians who come with service vehicles that are fully-stocked with the necessary parts and equipment.

  • Boom Truck Capabilities
  • Broken Garage Door Cables
  • Broken or Bent Rollers
  • Operator Repairs & Replacements
  • Loading Dock Repairs & Replacements
  • Bent Tracks – Misaligned or Rusted
  • Loading Dock Seal Repairs & Replacements
  • Broken Overhead Garage Door Springs
  • Overhead Door Hardware Overhauls
  • Replacement of Sections/Panels
  • Safety Inspections
  • Loud Garage Doors Silenced
  • Door Weather Seals
  • Vehicle Restraints

After a number of years of struggling to find a reliable company to service all of our Doors (both internal and external, high speed and Dock style), we found Wellington Dock and Door. We've been using them for several months and can't say enough about the reliability of service and the reasonable rates. If you're looking for value for your money, look no further than Wellington Dock and Door.

- Shearer's Foods Guelph

My client had a challenging installation with an unreasonably short deadline for a warehouse door. Wellington Dock and Door came through for me with a prompt site inspection, quick order turn around, and an install date that fit my clients schedule. An easy method of payment and professional, courteous staff made the process that much better. It was win win for everyone. Thank you!!

- Elnorox Ltd

Happy with the doors, happier with the guys excellent work, polite and professional and great attitude is hard to find around this area lately.

- Stonehaven Farms

We were having issues with a number of our dock doors and our freezer door. Wellington was able to quickly and efficiently fix all of the dock doors and they re-engineered our freezer door, which now functions properly. All of the Wellington staff we have dealt with have been courteous and knowledgeable, customer service is obviously of the highest priority. We could not be happier with the service Wellington has provided us.

- Freedom Pet Supplies