24/7 Rapid Repairs

Our top-tier technicians are ready to respond to breakdowns quickly and efficiently to minimize your downtime. You can count on us for fast and excellent maintenance and repair service for all garage, overhead and automatic doors and loading dock systems we install, as well as for most makes and models of other doors, docks and openers. We are committed to excellent customer service you can rely on.

Why choose our service ?

Customers expect that when service is required, their service provider responds quickly and gets the repair fixed safely and without delay. Our growth and reputation is the result of mutually beneficial and long-lasting relationships with our current and prospective customers.

- We believe that Voicemails are not an acceptable tool for support. Your call is always answered by a live in house person 24-hours a day. If your calling with an emergency outside regular hours you will be connected directly to the technician attending your call not an answering service.
- We believe in communication. We have invested heavily in our systems to make sure we always keep our customers informed every step of the way. You will always get realtime ETA's and live tracking info sent to you for any service we provide 24-hours a day.
- We are committed to quality, value & safety. Quality is the heartbeat of our company, that starts right from the quality of how we treat our employees all the way to the quality of how our employees treat our customers. Everyone on our team plays an integral role in achieving our goals with their commitment, dedication, and teamwork.

Broken Door Cables
Operator Repairs & Replacements
Bent Tracks
Safety Inspections
Overhead Door Repairs & Replacements

Broken Garage Door Springs
Replacement Sections/Panels
Weather Seals
Loading Dock Repairs & Replacements

Mobile Crane Trucks
Bucket Truck Service
Mobile Welding Equipment
Company Owned Scissor Lifts

Fully Equipped Service Trucks

When you have an equipment break down, it’s frustrating when the service technician arrives but cannot complete the repair because he lacks the right equipment to do the job, or does not have the necessary parts on hand to fix what is broken.

Cutting Edge Technology

Our systems utilizes best-in-class enterprise field service management solution. Our system sends automated realtime notifications on ETA's and live GPS tracking links, so you will always know when your technician will arrive.

Our entire field team is equipped with mobile devices in the field running software that has the functionality to process work orders, capture signatures, transact inventory accurately, complete forms, provide them with site specific data, access to OEM manuals, and much more. Everything done in the field is communicated back to our office in real-time.

What equipment do you have?

We own and operate a fleet of various equipment to serve our customers quickly and cost effectively. Our technicians are able to respond to your call 24/7 with:

- Scissor lifts ranging from 19' to 45' lift heights. Including indoor and all terrain units.
- 6000lb Service crane trucks
- 45' Articulating bucket trucks
- Mini excavators with various attachments including augers and jack hammers

Is it easy to get service after-hours ?

We understand the importance of having access to emergency services for critical after-hours events. Our "24/7 Emergency Rapid Response" strategy has been developed to address these situations in an efficient and timely manner.

Our "24/7 Emergency Rapid Response" strategy ensures your critical after-hours calls are handled promptly by our in house technicians

- Your calls are always answered by one of our in house technicians, never an answering service.
- All calls are recorded for quality assurance.
- All activity is logged for quality assurance.
(i.e. time call was received, time our technician dispatched the call, time technician performed an action on your call, responder status, and more)
- Strict escalation protocols and rules are used to ensure timely response.
Our highly automated systems monitor if your call was returned. Our automated systems check every 2 minutes for an action on your call, if no action is shown after 30mins your call will automatically be escalated to our management team for resolution. This guarantees our customers a 30 min response, 24 hours a day, 7 days a week.